Privacy Policy

Pretty straightforward stuff here. We use your info to respond to your inquiries, develop project proposals, and keep you updated on your architectural project if you become a client. We're not selling your email to random marketing companies or anything shady like that.

Specifically, we'll use your data to:

• Get back to you about project inquiries and consultations
• Prepare design proposals and architectural drawings
• Manage ongoing projects and keep communication flowing
• Send you updates about your project timeline and milestones
• Handle billing and contracts (the boring but necessary stuff)
• Improve our services based on feedback
• Occasionally share news about sustainable architecture trends if you've opted in

We'll also use info to comply with legal requirements - you know, the stuff the law actually requires us to keep on file for professional liability purposes.

We're not in the business of passing around your personal details. But there are a few situations where we might need to share info:

• Project Partners: Sometimes we work with structural engineers, sustainability consultants, or other specialists. If your project needs their expertise, we'll share relevant details - but only what they need to know.
• Contractors & Builders: When we're actually building something, the construction team's gonna need the plans and site info. That's just how it works.
• Legal & Regulatory Bodies: If the City of Vancouver or other authorities need documentation for permits and approvals, we'll provide what's required.
• Service Providers: Our email hosting, cloud storage, and project management tools - these companies help us run the business but they're bound by confidentiality agreements.
• Legal Obligations: If we're legally required to disclose info (court order, investigation, etc.), we'll comply with Canadian law.

We don't sell your data. Period. That's not how we operate, and honestly, what would we even do with that money compared to designing cool buildings?

We take security pretty seriously - think of it like how we'd secure a construction site. We use industry-standard encryption for data transmission, secure servers for storage, and we limit access to your information to only the team members who actually need it for your project.

Our digital files are backed up regularly and stored securely. Physical documents (yeah, we still deal with paper sometimes - it's architecture) are kept in locked cabinets at our Vancouver office at 1250 West Hastings Street, Suite 402.

That said, no system's perfect. We do our best, but we can't guarantee 100% security - nobody can, honestly. If there's ever a data breach, we'll let you know ASAP and tell you what happened and what we're doing about it.

It's your data, so you've got rights. Under Canadian privacy laws (specifically PIPEDA), here's what you can do:

• Access: You can ask to see what information we've got on file about you.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to delete your info? We can do that, unless we're legally required to keep it (like for completed projects - we gotta keep those records for professional liability reasons).
• Opt-Out: Don't wanna receive our occasional updates about sustainable design trends? Just tell us and we'll take you off the list.
• Data Portability: Need your info in a format you can use elsewhere? We can provide that in most cases.

To exercise any of these rights, just email us at info@krythvaloria.info or give us a call at (604) 555-7829. We'll get back to you within 30 days, usually much sooner.

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These are small files that help us understand how you're using our website - which pages you visit, how long you stick around, that sort of thing.

We use them to:

• Remember your preferences when you visit
• Analyze site traffic and user behavior
• Improve our website's functionality
• Figure out which of our projects people are actually interested in

You can disable cookies in your browser settings if you want, though it might make the site a bit less user-friendly. Most browsers let you control cookie settings - just check your browser's help section if you're not sure how.

We're not hoarders, but we do need to keep some records for legal and professional reasons. Here's the breakdown:

• General Inquiries: If you reach out but don't move forward with a project, we'll keep your contact info for about 2 years in case you change your mind. After that, it's gone.
• Active Projects: While we're working together, we obviously keep everything related to your project.
• Completed Projects: After a project wraps up, we're required to keep architectural drawings and project documentation for at least 10 years. That's standard practice in our profession and protects both of us.
• Financial Records: Tax and accounting stuff gets kept for 7 years, as required by Canadian law.

Once the retention period's up, we securely delete or destroy the information. For digital files, that means permanent deletion. For paper records, we use a shredding service.

Our website might link to other sites - maybe sustainable building material suppliers, professional organizations, or case studies we've worked on. Just so you know, once you click away from our site, this privacy policy doesn't apply anymore.

We try to only link to reputable sites, but we can't control their privacy practices. If you're heading to another website, it's worth checking out their privacy policy too.

We might update this privacy policy from time to time - maybe because laws change, or we add new services, or we just realize we could explain something better. When we make changes, we'll update the "Last updated" date at the top of this page.

If we make any major changes that significantly affect how we handle your information, we'll let you know via email or by posting a notice on our website. We won't just sneak stuff in and hope you don't notice.